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Introduction Artificial Intelligence (AI) isn’t new. Many of us have been interacting with it for years — from Netflix recommendations and Spotify playlists to Siri, Google Assistant, and social media algorithms. In our personal lives, AI is largely passive : it observes, predicts, and suggests, quietly shaping what we watch, listen to, or post. But in the workplace, we’re increasingly actively deploying AI tools to drive decisions, automate processes, and manage outcomes. T

Building organisations that gain from disorder Maria Sievers | Bespoke Change Most change programs are designed to fail. Not intentionally, of course. They're built with the best intentions: detailed plans, risk registers, communication strategies, and governance frameworks. They're designed to manage uncertainty, minimise disruption, and control outcomes. And that's precisely the problem. They're designed to be robust — to withstand shock. But robustness isn't enough. In

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